Last year, our Technology Competence Centre – in charge of developments for the Brussels Mobility (BM) Operations and Transport Department – achieved the feat of putting into production no less than 3 applications to help manage traffic and its influxes (thanks in particular to real-time dispatching) in the urgency required by the 6th reform of the State.
Following on from this, the team prepared two major projects in close collaboration with their colleagues at BM:
– Centaures’ will be the IT platform of reference for the URCET (Unité Régionale de Contrôle de la Voirie et du Transport – Regional Road and Transport Control Unit) for monitoring vehicles, detecting fraud and imposing penalties (including issuing fines and managing the immediate collection of fines);
– The ‘Zinneke Hub’ will become Brussels Mobility’s first intelligent ticket office. It will give citizens 24/7 access to a wide range of administrative services, enabling them to receive information in real time and to initiate and manage files in our 3 national languages. This use of artificial intelligence will enable BM’s agents to devote more time to analysing more complex cases and to provide solid added value to citizens.
The rigour and professionalism with which these applications were put together, with the help of our teams, led to €3m in funding from the European Union’s European Regional Development Fund!
A big well done to the Brussels Mobility team and senior civil servants involved in these exciting adventures!