IT TRANSITION & OPERATIONS
Good operations management requires the use of standardised operational processes and solid tools and methods accepted by all
From the takeover of new services to transformation projects, Gate-16 offers you a range of tailor-made services to organise the takeover of new services, their operation and their optimisation.
In this area, Gate-16 is distinguished by its IT and GIS competence centres, its teams of mobility analysts and its involvement in complex IT infrastructure projects.
Infrastructure Management
- Relocation of DataCenters
- Transition from operation to IT outsourcing
- Cloud Architecture/SRE
- Unix, Windows, VM, GIS operations
Tools & Report
- Configuration Management
- Users Group Management
- Automation of monitoring tools & processes
- Performance analysis
Service Support
- Process ITIL
- 1st/2nd Lines
- Incident/Problem Management
Service user advisory
- Business experts
- Case management
- Follow-up & reporting
IT Project Management
- Program Manager
- Project Management Office
- Projects Manager (IT or business)
IT Dev et GIS
- Analysis
- IT solution specification writing, real time IT (IOT) and GIS
- Architecture
- Development
- Data migration and transformation
- Operation
Tools & Report
- Configuration Management
- Users Group Management
- Automation of monitoring tools & processes
- Performance analysis
Infrastructure Management
- Relocation of DataCenters
- Transition from operation to IT outsourcing
- Cloud Architecture/SRE
- Unix, Windows, VM, GIS operations
